Return/Cancellation Policy

As we are in the business of selling hot and cold prepared food products for delivery or customer pick we have a no return policy on purchased food products. Catering orders which are canceled seventy hours in advance of food delivery are subject to a 25% cancellation charge. Orders canceled within the seventy hour time period prior to food delivery are not refundable.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you make a purchase on our site, we need your contact information including your name, email address, and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interest, so that we can better understated and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computer's hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don't have to reenter information you gave us on prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of coolies. However, if you disable cookies, you will not be able to use certain features of the website.

Our Use & Disclosure of Your Information

When making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information, and other registration information to provide you with more relevant information and email content. We may send emails to our customers regarding changes in our services or other information we believe will be of interest to our custoemrs. If you prefer to not receive these emails, you can send us an email with the subject line, "No Emails" or reply to our email with the subject line, "No Emails".

If you send us personal correspondence, such as emails or letters or if other users or third parties sens us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for terms of use.

We may share aggregate statistics about our sales, traffic patterns, and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with other reputable vendors for the purpose of sending out special offers via email and/or in connection with these services provided by our site such as the delivery of food products. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise describe in this privacy statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information bout you t law enforcement. We or other government offices as well, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our serve is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this privacy statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as describe in this privacy statement.

Questions & Comments

We welcome your questions and comments about this privacy statement, our policies, or the services and products we provide. Please contact us at: The Deli, 453 Short Beach Road, East Haven Connecticut. You can also reach us by phone at 203-467-8858.